Firm Policies

Exceptional Client Services

The attorneys and staff at Brophy Schmor LLP are committed to providing our clients with professional legal services in an efficient and cost-effective manner. Our experience, innovation and dedication to our clients' interests allow us to do so. Because we realize that the legal work we perform has a very significant impact on our clients, we listen to their objectives and keep them at the forefront of every legal matter we undertake. We also understand that our clients expect personal and responsive service. Therefore, we keep them informed as to the progress of their cases and respond to their requests and questions in a timely manner. Our goal is not only to provide satisfactory results, but also to earn our clients' trust and confidence in order to build long-term relationships. In short, we strive to exceed our clients' expectations.

 

Billing for Our Services

First and foremost, clients want satisfactory results to their legal problems. Of course, clients deserve to achieve those results at a fair and reasonable cost. Generally, our attorneys bill for their services on an hourly basis, with rates varying depending on the type of legal matter and the experience level of the attorney. Occasionally, however, we will accept representation on a contingent fee basis. New clients are often asked to sign engagement letters, outlining the scope of our representation of them and the manner in which they will be billed. Advance retainers are also required for some legal matters to cover some of our fees, court costs, and out-of-pocket expenses. Once a matter is concluded, any remaining balance from the retainer is returned to the client.

During the course of our legal representation, we bill our clients on a monthly or periodic basis, in keeping with our fee agreement. The billing statement describes in detail the services we have provided to that date, as well as the fees and costs we have advanced in providing those services. All bills are payable in full upon receipt. In order to provide efficient and cost-effective services, our attorneys and staff work as a team to maximize our talents and achieve our clients' objectives. When legal research is necessary to arrive at an answer, our firm is equipped with an extensive library and many of the latest technological tools to allow us to perform that research quickly and accurately. Our attorneys spend the time required to reach the correct legal answer or solution, but we will not waste time and money on issues that will not contribute to our clients' goals.

 

Office Hours and Contact Information

 

Our office is open Monday through Friday from 8:30 a.m. to 5:00 p.m., except for major holidays. However, our attorneys are willing to meet at other times and locations that are convenient for our clients. If you would like to make an appointment with one of our attorneys, simply click on the "contact us" button at the top of this page to see our contact information and a map of our location. You can call our office to speak personally with the attorney of your choice, or, if you feel more comfortable, you can email any of our attorneys directly.